Delete your Scouty account
You can delete your account and your data whenever you want, from the app or by writing to us. This applies to Scouty in the browser, installed as an app and to the Android app on Google Play.
From the app
- Log in to Scouty with your account.
- Coaches and scoutmen: Manage › Settings. Scouts: Manage › Your user.
- At the bottom tap Delete my user and confirm.
You leave the club; if you are in no other club, your account is deleted too and you get a confirmation email. If you are the only coach or scoutman, the app offers Delete account and space: it deletes your account and the space with teams, rosters and matches. Otherwise give the role to someone else in Manage › Users. If you have an active subscription, first turn off renewal in Manage › Your plan.
If you only want to stop
In the same place you find Deactivate my account: you leave Scouty and stop receiving emails, but your data stays. To come back, just log in. After 24 months without access the account is deleted, with an email notice 30 days before.
By email
Write to support@scoutyapp.it from your account’s email address, with the subject “Delete my account”. Tell us whether you want to delete only your account or also the club with all its data (teams, rosters, matches, stats). We reply to confirm, usually within a day.
What is deleted
- Your account (email, name, password, profile picture, Google link) is deleted right away.
- A deleted club is erased completely within 30 days.
- Backup copies are deleted by themselves after about 30 days.
- Payment records (date, amount, club) are kept as long as tax law requires.
- To prevent the free trial from being repeated, a fingerprint of the email that cannot be traced back to the address stays for about 13 months.
All the details are in the privacy policy.